RESERVATIONS

We highly recommend that you schedule your appointments at least one week in advance to ensure that your preferred time and treatment or service is available. All appointments can be scheduled online through our online booking site.

ARRIVAL

We recommend that you check in at our reception desk at least 5-10 minutes prior to your appointment. Late arrival may mean reduced treatment time. Late arrivals will not receive an extension on scheduled services, so your service provider will be on time for his/her next appointment.

CANCELLATION POLICY

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment, or you may be charged a cancellation fee of 100% the price of your scheduled appointment. Clients are required to have a card on file when booking an appointment, online or in person. If you have to reschedule an appointment, it must be done before the 24-hour cut-off. Cancelations after the 24-hour cut-off or No-Show appointments will be charged a fee of 100% the price of your scheduled appointment.

PAYMENT TYPES

We accept cash, debit cards, Venmo, Visa, MasterCard, Discover, and American Express – with proper identification.

SPA ETIQUETTE (QUIET ENVIRONMENT)

We ask that you please do not bring any children or extra guest to your appointment. Please respect all spa guests’ right to privacy and serenity. Please turn off all cellular phones while in the spa area and please keep voices to a whisper. All guests deserve a quiet and peaceful atmosphere.

GIFT CARDS

All gift cards are redeemable with the service provider written on the gift card. Gift cards are available and can be ordered via phone or e-mail. They can be mailed to recipient or purchaser. If purchase exceeds amount of gift card, client is responsible for paying additional charge. Discounts or coupons do not apply to gift card purchases.